[PRG] Chat & Ticketing System Unavailable

Incident Report for prg

Update

Buisness Cloud would like to inform you that the chat system is available. Work on the ticketing system is ongoing, as tickets can't be opened from the WebApp.

At the moment, we are unable to accept and process chats. Customers can still contact us via https://ohlasenivypadku.t-mobile.cz , or our partner at support@cloudsigma.com

Thank you for your patience and understanding.

Posted Sep 30, 2026 - 06:42 UTC

Investigating

Buisness Cloud would like to inform that we are currently experiencing issues with our chat and ticketing system in the Prague Cloud, and we are working on resolving the issue.

At the moment, we are unable to accept and process chats. Customers can still contact us via https://ohlasenivypadku.t-mobile.cz , or our partner at support@cloudsigma.com

We will let you know as soon as the issue is resolved. We appologies for the inconvenience caused.

Posted Sep 28, 2026 - 08:06 UTC

This incident affects: Prague Cloud.